Customer as Business Partner
The customer is seen on the level of a most respected business partner. The consultant contributes know-how and in case it is required, he/she supports the transfer of know-how within the company. In the best-case scenario existing know-how is not only used, but enhanced to result in customer-specific and seminal solutions.
Customer Orientation
The main goal is to satisfy the needs of the customers and to add value by creating sustainable and customer-specific solutions that strengthen the competitiveness of the customer. Individual self-interest, that is againt the interests of the company, is not supported.
Respect and Fairness
Mutual respect, fair play and openness for communication are the basis for a successful collaboration.
Focus on Results
The target of the consulting activities is to reach the agreed results in a high quality, within the agreed time frame and budget. All results are elaborated in close contact and together with the managers and employees of the respective company. An optimization of time, costs and quality is only possible in case of a participation in the project planning phase.
High Performance
Each task is carried out in a structured, effective and efficient way based on a high performance.